TLDR: A Switch 2 game sold as brand new to me has scratches on it’s pins, indicating use (seen in photo). Can anyone here confirm if brand new games are supposed to come like this? Or, if you have any unwrapped brand new games that have never been inserted in a console, could you please check for me if the pins have any scratches on them?
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I’m pretty annoyed because I just bought a “Brand New” copy of Metroid Prime 4: Beyond - Nintendo Switch 2 Edition from EB Games in Australia, and it appears to have been used. It has scratches on the gold pins. You can see them in the photo, but it’s very hard to tell from the picture, you have to zoom in and look really closely for a faint line going down every pin. I’ve not inserted it in my Switch at all yet. Now, I personally know that these scratches are completely normal for Switch 1 & 2 games (even DS & 3DS). They are not generally a reason for concern. Every single Switch game you own should have these scratches if you’ve ever used them - they’re normal. But this is supposed to be brand new. This to me indicates EB Games sold me a used copy. Also, as usual in Australia, like seemingly every store here, they annoyingly don’t sell ANY brand new games with the original plastic wrap on them, meaning issues like this can in theory easily occur.