Lloyds used data from 30,000 staff accounts in union pay talks

Lloyds Banking Group analysed data from the personal bank accounts of more than 30,000 employees to assess their financial resilience as part of pay negotiations.

The bank’s customer insights team compared the spending habits, saving rates and salary increases of its lowest-paid employees to those of customers and presented them in salary talks with UK trade unions, two people familiar with the matter said.